VoIP increases the manageability, cost-effectiveness, and productivity of firms that need reliable communications.
FREMONT, CA: Most businesses know that making calls via VoIP is cheaper and more feature-rich than the conventional landline telephony system. Still, firms might be unaware of the VoIP service options out there, not to mention how to decide the right one for enterprise needs. Here is a look at some of the VoIP services available on the market to help organizations make better decisions when choosing the means of voice communication.
Residential VoIP Services
For residential VoIP, users use an adapter to connect the landline phone set to a Wi-Fi modem to make and receive calls over the internet. Depending on the plan users choose, they will be billed each month for unlimited services or minutes users use.
Device-based VoIP Services
This involves buying a VoIP device from a service provider and plugging it into the existing phone set so that users can make free calls within the U.S. This means not having to pay a monthly charge, and users need no other devices besides the old landline telephone set.
Software-based VoIP Services
This is the most common type of VoIP, and several people use it daily. Here users either access a web-based application online or install it as software on the computer. Then they use their computer’s audio input and output device to talk and listen.
Mobile VoIP Services
Like the software-based VoIP services, mobile VoIP is an application. However, it is installed on mobile phones instead of computers, allowing users to make and receive calls no matter where users are as long as they have a good internet connection.
Business VoIP Services
VoIP for business comes in two options: on-premises and cloud-based. Both offer much more cost-effective communication solutions than conventional landlines and have various useful features for businesses. These include video and audio conferencing, call queues, interactive voice response, screen-sharing, automated attendants, and call reports, just to name some. These features are scalable, and users will also get complete technical support.
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