Expereo Amps Up its Customer-Centric Business Revolution with Enxoo

Expereo Amps Up its Customer-Centric Business Revolution with Enxoo

Enterprise Networking Mag | Monday, April 19, 2021

Expereo will now complement its agile and software-centric network services with a back-office infrastructure that moves with speed and scalability, giving the company a competitive advantage and improving customer experience in the future.

FREMONT, CA: Expereo, one of the world’s largest providers of managed networks, SD-WAN, and Cloud access solutions, has chosen Enxoo, a leading provider of telecom-specific digital transformation solutions, to accelerate digital transformation, streamline business processes, and provide a superior customer experience.

“We are happy to have a strong partner like Enxoo to support us in our digital transformation,” said Jean- Philippe Avelange, CIO, Expereo. “Enxoo is a combination of a mature solution embedding strong industry standards specific to telecom, combined with a knowledgeable team able to integrate and tailor it to our specific needs”, he adds.

The growing use of cloud-based applications and SD-WAN is necessitating the ongoing development of digital capabilities in operations and business support systems (OSS/BSS) and a change in emphasis to the end-to-end customer experience. Expereo chose Enxoo to transform core business processes, simplify IT operations, and adapt to changing customer needs, all while keeping these challenges in mind.

“We are excited to support and consult Expereo on its customer-centric business transformation journey,” said Artur Ostrowski, CCO, Enxoo. “Through our comprehensive BSS solution paired with our long-term industry experience, Expereo will further strengthen and accelerate its digital capabilities, delivering a frictionless end-to-end enterprise customer experience.”

Expereo benefits from Enxoo’s fully integrated, scalable, and cloud-based BSS platform offering customized to the telecom industry’s needs. Expereo will use the solution to simplify its distribution, service delivery, and billing processes, resulting in a seamless customer experience across all platforms.

Expereo will now complement its agile and software-centric network services with a back-office infrastructure that moves with speed and scalability, giving the company a competitive advantage and improving customer experience in the future.

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