Angela Gutierrez, Head of Marketing
More than any other industry, Telecom plays a critical role in facilitating the transition to a hybrid work model. As companies worldwide went under lockdown due to the COVID-19 outbreak, telcos experienced a massive increase in network traffic. This significant transition has been made possible owing to breakthroughs in speed, accessibility, and security in the telecom industry.
As most companies need leading-edge telecommunication solutions to streamline their operations effectively, Gur Lavi Communications (GLC), a Philippines-based corporation, offers IP telephony devices, On-Prem and Cloud Solutions, Voice and Video Solutions, IP PBX & Gateways and Session Border Control Solutions. Now into its 9th year of existence, Gur Lavi has solidified its position as one of the Philippines’ fastest-growing telecommunications distributors and managed service providers, diligently managing hundreds of accounts. Having received recognition and acclaim from many renowned review panels, GLC is poised to provide solutions that are in line with its customers’ needs. GLC’s President and CEO Erwin Co adds that such recognition cements GLC’s credibility as a Telco Distributor and a Voice Innovations Provider in the corporate segment, while proving that every division in the company is dedicated to excellence.
The need for assistance with digital transformation is one of the most common concerns in the VoIP sector. As some companies continue to use outdated infrastructure or equipment, they require the best in class digital transformation solutions to stay relevant in their markets. “We help our clients continue to function and remain productive while their employees work from home,” said Angela Gutierrez, Head of Marketing at Gur Lavi. The company provides its clients with free telecom consultation services and deploys its engineers to the client’s workplace to better understand their challenges and then work out a solution that best suits their needs.
Initially, Gur Lavi began as a company that provided PBX systems and telephony solutions to various customers, ranging from small businesses to major corporations in various industries. However, due to the recent work-from-home shift, the company developed a unified communication platform known as TeLavi Cloud. The all-in-one unified communication and call centre platform includes cloud telephony solutions, call center solutions, voice messaging, video collaboration and additional features and services which can be easily availed through subscription.
One of the flagship brands of GLC, TeLavi Cloud is considered to be a pioneering all-in communication platform in the country today. It is a ground-breaking product solution offering of GLC which was successfully launched in the midst of the pandemic and lockdowns. Telavi Cloud helps companies with their business continuity and disaster recovery requirements. It can also assist remote employees by offering a safe and secure mechanism to access data even if the business headquarters are inaccessible. Employees with VPN access pose a greater security risk to the organization’s systems. Companies can now provide safe remote access to their remote employees with Telavi Cloud. The company also offers trunking, Visual Integration and CRM integration.
To stay ahead of other competitors in the VoIP space, Gur Lavi is constantly innovating and offering additional features to keep up with the market demands. The company has strategic alliances with hardware manufacturers and other telco providers to offer fast and reliable services. Moreover, Gur Lavi invests heavily in their employees to keep ahead of the market competition. The company aims to hire only the top talents in the telecommunication space. “Our objective is to attract and retain the best talent,” adds Angela.
We help our clients continue to function and remain productive while their employees work from home
To exemplify the competence of its solutions, Angela shares two anecdotes of how the company has helped its clients stay ahead of the curve. On one occasion, Gur Lavi worked with a client who required a single application for their whole communication network. The telco provider then devised a solution and offered a unique vanity number so anyone could reach any department within the organization. On another occasion, the COVID response command centre in the Philippines sought the company’s assistance during the lockdown phase. In response, Gur Lavi offered PBX and telephony solutions.
Gur Lavi’s goal is to redefine telecommunications distribution in the Philippines. The company strives to be more visible and active within the country for the years to come. To date, GLC has served different companies, SMEs to large corporations, and even the public sector. Through its strong partnership with the largest telco in the Philippines, PLDT, GLC has launched a number of successful projects with local government units from barangay–the smallest administrative division in a municipality–up to the provincial government to enhance their infrastructure and communication tools. “We’re going to expand our footprint and reach out to more potential partners and make our services known to as many end user customers as possible within the country,” concludes Angela.